Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
I’m incredibly grateful for my extensive and varied career at MSF. Starting my journey in operations in South Sudan in Supply, HR, and Administration, developing into a Country Manager for DRC, Syria, and Sierra Leone over 8 years. In joining MSF Canada, I translated my field security expertise to the SIMM project. Now, as the Deputy Executive Director, I direct my operational experience to the development of MSF Canada, through the teams who support our Core and Choice Initiatives.
Sarah Lamb
Deputy Executive Director, MSF Canada
MSF’s value of humanity is something I see every day. I’m grateful to work with incredible mentors that trust and support me. From implementing Twitter Spaces to creating our Instagram, I’m proud of the projects I’ve worked on and look forward to the ones to come.
Josh Rodriguez
Digital Communications Officer, MSF Canada
I started working at MSF as an intern and in the last few years, have been grateful to work with, and learn from, brilliant and supportive colleagues with deep care for the work we do. Having the space to learn, grow (together and individually) and discuss the issues within our work, makes the day-to-day that much more meaningful to me.
Catheryne Gagnon
Bilingual Press Officer
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Fundraising Database Administrator
- Location: Toronto
- Department: Fundraising Systems
More Information
Applications will be accepted until 09:00am Eastern Time on Monday, November 17, 2025
Salary Grade: Level 11 – $53,100 per year, prorated to 6 month contract
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Fundraising Database Administrator will actively contribute to the Fundraising Systems unit successful operations and daily activities. They will support all in-house donation processing and acknowledgements and contribute to maintaining data health in respective donor management systems.
MSF Canada is looking for someone who will be responsible for:
- Support in-house administrative duties, including, but not limited to receiving, coding and handling fundraising mail, issuing missing tax receipts and donation processing.
- Maintain data hygiene in the CRMs platforms (Raiser’s Edge, Luminate Online) – merge duplicates, convert records, implement mass changes and identify data quality issues.
- Maintain, establish and promote best practices and standards for a positive donor experience, with a drive to constantly improve unit’s processes and procedures.
CLICK HERE for complete description.
The successful candidate will bring to MSF Canada:
- Working knowledge of donor management systems
- Experience in gift administration or gift processing
- Solid computer skills with proficiency in Microsoft Office Suite
- Previous experience or training in Fundraising
- Experience in working on multiple projects at the same time
- Commitment to MSF Principles and cross cultural awareness
- Proficiency in English
MSF Canada will provide the following benefits (prorated to contract length):
- Starting 4 weeks’ of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Human Resources Director
- Location: Toronto Headquarters
- Department: Human Resources / Ressources humaines
More Information
Location: Toronto (Hybrid – up to 60% remote)
Status: 4-year contract, with possibility of extension
Hours: 37.5 hours per week (full-time)
Salary: $148,353 annually
Reports to: Deputy Executive Director
Start Date: As soon as possible
About Doctors Without Borders / Médecins Sans Frontières (MSF) Canada
MSF Canada is a people-focused global humanitarian organization that provides emergency medical care and support to people affected by conflict, epidemics, disasters, or exclusion from healthcare.
We are proud to offer a diverse, collaborative, and inclusive work environment grounded in our core values of Humanity, Integrity, and Results. We believe that diversity strengthens our impact and are committed to equity in employment and fostering meaningful, lasting work relationships with all our staff.
Our Values
Our work is guided by the humanitarian principles of humanity, impartiality, neutrality, and independence, rooted in universal medical ethics.
We bring these principles to life through the way we treat each other, work, and relate to the global MSF movement:
- Respect, Integrity, Inclusion – fostering a workplace grounded in equity and belonging
- Discovery, Learning, Boldness – embracing curiosity, innovation, and courageous action
- Impact, Transformation, Shared Responsibility – driving meaningful change and collective accountability
These values shape our culture and guide everything we do to uphold MSF’s social mission.
Position Summary
The Human Resources Director (HRD) plays a pivotal leadership role in achieving MSF Canada’s strategic objectives. As a member of the Management Team, the HRD defines and drives HR strategy across all areas of the organization, including talent, change management, employee relations, workforce planning, total rewards, learning and development, and culture.
The ideal candidate is a strategic, change-driven HR leader who demonstrates:
- Commitment to MSF’s principles and a values-based approach to leadership
- Cross-cultural awareness and the ability to foster inclusion across diverse teams
- Resilience and composure under pressure, supporting the well-being of others
- Results and quality orientation, ensuring excellence in all HR practices
- Service orientation, balancing organizational needs with long-term staff development
- Initiative and innovation, bringing forward new ideas and continuous improvements
- Teamwork and cooperation, building strong, trust-based relationships across the organization
- People management and development, leading by example and empowering others to grow and perform
This role leads a team of dedicated HR professionals, fosters a high-performing, inclusive, and people-first culture, and ensures compliance with all relevant employment laws and internal policies.
Key Responsibilities
1. Strategic Leadership
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- Develop and execute MSF Canada’s HR strategy aligned with organizational goals.
- Lead change-management initiatives that support transformation and growth.
- Use HR analytics and workforce data to inform strategic decision-making.
- Provide proactive leadership and counsel on employee relations, compliance, and HR best practices.
- Partner with the Executive Director’s Office, Management Team, and EDI Strategic Advisor to steward MSF Canada’s Employment Philosophy and HR vision.
2. Workforce & Talent Development
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- Lead workforce planning, performance management, and talent-optimization strategies.
- Design and manage recruitment, retention, mobility, and career-development programs.
- Oversee total rewards, compensation, and benefits practices aligned with evolving workforce needs.
- Advance initiatives supporting employee engagement, health, and wellness across all mental, physical, social, financial, and organizational dimensions.
- Ensure a strong duty-of-care framework and robust learning and development programs.
3. People Leadership
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- Lead, mentor, and develop the HR team, promoting a collaborative, high-performance culture.
- Manage departmental budgets and resources effectively.
- Coach managers and leaders through organizational transitions and change.
- Identify and implement HR best practices and mitigate HR-related risks.
- Lead or support investigations and critical-incident response.
4. Partnership & Representation
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- Serve as a key member of the Management Team and represent HR to MSF’s Board, HR Committee, and international HR networks.
- Collaborate across MSF’s international movement to align HR priorities and practices globally.
- Build and maintain relationships with external partners, NGOs, government bodies, and professional HR networks.
- May travel domestically or internationally to support field operations and HR collaboration.
Qualifications
Required
- Education: Post-secondary education in Human Resources, Organizational Development, Business Administration, or a related field
- Minimum 10 years of progressive HR leadership experience, including at least 5 years in a senior HR Director-level role
- Proven success in strategic HR leadership, including workforce planning, change management, and organizational design
- Deep knowledge of core HR functions: recruitment, compensation, benefits, employee relations, and employment legislation
- Demonstrated experience applying Equity, Diversity, and Inclusion (EDI) and Anti-Oppression / Anti-Racism (AOAR) principles
- Strong ability to analyze HR data and metrics to inform strategy and decision-making
- Exceptional communication, coaching, and influencing skills
- Fluency in English (verbal and written) and functional proficiency in French
Preferred
- Professional HR certification (e.g., CHRP, CHRL, CPHR, SPHR, SPHRi)
- Experience in the non-profit, NGO, or international development sectors
- Knowledge of Canadian employment law across multiple provinces
- Background in total rewards, succession planning, or HR systems implementation
- Experience working within unionized environments or international matrix organizations
- Familiarity with MSF’s humanitarian principles and global HR frameworks
Working Conditions
- Hybrid model: up to 60% remote work, with a minimum 40% presence in the Toronto office per week.
- Regular hours Monday to Friday (9 a.m.–5 p.m., core hours 10 a.m.–3 p.m.); occasional evenings or weekends.
- Domestic travel (~10%) and occasional international travel.
- Open-concept office with ergonomic equipment and modern workspace.
Compensation & Benefits
- Salary: $148,353
- Benefits include:
- Comprehensive group insurance (health, dental, life, AD&D, Peace of Mind plan)
- 5% RRSP contribution (no matching required)
- 4 weeks’ vacation annually
- Health & Lifestyle Spending Accounts
- Flexible work hours and hybrid model
- Annual Professional Development budget
- Employee & Family Assistance Program (EFAP)
- Access to internal Psychosocial Care Unit Services
Join Us
We’d love to hear from you if you are a strategic, people-centred HR leader passionate about fostering inclusive workplaces and advancing humanitarian impact.
👉 Apply now to help shape the future of MSF Canada’s workforce and contribute to our global mission.
Application deadline: November 24, 2025 by 9am EST
MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.
Apply Now
Internships
Looking for other ways to join MSF Canada? Internship opportunities are posted below when available.
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.