Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
I’m incredibly grateful for my extensive and varied career at MSF. Starting my journey in operations in South Sudan in Supply, HR, and Administration, developing into a Country Manager for DRC, Syria, and Sierra Leone over 8 years. In joining MSF Canada, I translated my field security expertise to the SIMM project. Now, as the Deputy Executive Director, I direct my operational experience to the development of MSF Canada, through the teams who support our Core and Choice Initiatives.
Sarah Lamb
Deputy Executive Director, MSF Canada
MSF’s value of humanity is something I see every day. I’m grateful to work with incredible mentors that trust and support me. From implementing Twitter Spaces to creating our Instagram, I’m proud of the projects I’ve worked on and look forward to the ones to come.
Josh Rodriguez
Digital Communications Officer, MSF Canada
It’s been incredible starting my involvement as a university student with a Friends of MSF chapter and now working at the office on a global program. I’m proud to contribute to our innovative work alongside amazing colleagues.
Ryesah Afzal
Telemedicine Specialist Coordinator
I started working at MSF as an intern and in the last few years, have been grateful to work with, and learn from, brilliant and supportive colleagues with deep care for the work we do. Having the space to learn, grow (together and individually) and discuss the issues within our work, makes the day-to-day that much more meaningful to me.
Catheryne Gagnon
Bilingual Press Officer
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Donor Engagement Officer, Major Gifts
- Location: Toronto Headquarters
- Department: Philanthropy
More Information
Applications will be accepted until 09:00am Eastern Time on Monday, 28 July 2025 EDT
Salary Grade: Level 14 – $70,676 in starting year
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Donor Engagement Officer will maintain and develop MSF’s major donor relationships in focused on corporate major gifts. They will personally cultivate, solicit, and steward donors and prospects, and will play an integral role in the growth of MSF’s major gifts program across Canada. They will be a passionate advocate for MSF’s work and will relish the opportunity to meet with existing and prospective corporate donors. A strategic thinker with a deep understanding of the humanitarian sector, they will be self-motivated and collaborative, confident in forging effective working relationships across the international movement and able to secure significant philanthropic support for MSF’s work.
MSF Canada is looking for someone who will be responsible for the following:
- Major Gifts – Secure significant philanthropic support towards the international priority projects identified by MSF Canada in agreement with MSF’s operating centre’s; Oversee a portfolio of major gift prospects and donors across Canada: identifying those with an interest in MSF’s work, engaging with them, soliciting, and closing major gifts, and nurturing donor relationships to uncover opportunities for growth
- Department Administration – Contribute to the development of the Major Giving/Corporate Giving annual plan, designed to meet priority funding needs, effectively communicate about MSF project activities and advocacy efforts, and meet the needs, objectives, and policies of MSF; Draft reports (including financial information), and provide high quality service to our foundation donors and prospective donors
The successful candidate will bring to MSF Canada:
- Demonstrated development experience, preferably in Fundraising, Major and Corporate Gifts, or with Multilateral/Bilateral funders
- Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship)
- Experience closing gifts at the six-figure level, including complex gifts using a variety of giving vehicles
- Knowledge and experience with major donors from across Canada
- Ability to build, manage, and maintain respectful and engaged relationships with diverse stakeholder groups
- Ability to analyze and synthesize complex and sensitive material and use it to develop proposals and reports, and to present appropriate, well-informed messages to current and prospective donors
- Demonstrated experience with Microsoft Office programs (specifically Word and Excel), fundraising databases, and conducting online research
- A valid driver’s licence, and ability to travel across Canada as required
- Knowledge of humanitarian issues
- English fluency
A complete, detailed job description is available HERE.
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Fulfillment Coordinator
- Location: Toronto Toronto
- Department: Fundraising Systems
More Information
Applications will be accepted until 9:00am on Wednesday, 6 August 2025 EDT
Salary Grade: Level 13 – $64,251 in starting year
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Fulfillment Coordinator is responsible for providing superior customer support to our donors, supporting the Supporter Services team by handling escalated donor care situations, providing guidance as needed, and acting as the primary point of contact with our external fulfillment vendor. They will oversee all in-house donation processing and acknowledgements and contribute to maintaining data health in respective donor management systems.
MSF Canada is looking for someone who will be responsible to:
- Provide support and guidance to our in-house Supporter Services Representatives, via training, coaching, and scheduling of priorities
- Support in-house administrative duties, including, but not limited to receiving, coding and handling fundraising mail and donation processing
- Fulfill cards, certificates, and promotional assets
- Liaison with fulfillment vendor to deliver on service level agreements related to our business practices and identify efficiencies on how we do business
- Maintain, establish and promote best practices and standards for a positive donor experience, with a drive to constantly improve
- Directly support the department with escalated donor issues, such as complaint escalations, troubleshooting and problem resolution
- Process donation and updates donor record and actions and oversee data entry to ensure accuracy and ensures the information is updated during any point of contact
- Train and coach Supporter Services Representatives on MSF content, systems, and processes
A complete, detailed job description is available HERE.
The successful candidate will bring to MSF Canada:
- Demonstrated working knowledge of donor management systems
- Experience in customer care, gift administration, fulfillment, or gift processing
- Solid computer skills with proficiency in Microsoft Office Suite
- Experience in vendor relationship management
- Education or training in Fundraising, Customer Service, or a related relevant field
- Proficiency in English, with exceptional copy writing and editing skills
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Senior Manager, People Operations – Canada
- Location: Toronto or Montréal Headquarters
- Department: Human Resources / Ressources humaines
More Information
Applications will be accepted until 9:00am EDT on Tuesday, 5 August 2025 EDT
Salary Grade: Level 18 – $112,176 in starting year
Be a Driving Force Behind People, Purpose, and Performance. Are you a strategic HR leader ready to help shape the future of our workforce? MSF Canada is looking for an experienced and visionary Senior Manager, People Operations to lead the evolution of our People strategy, culture, and systems.
Reporting to the Director of Human Resources, this role is central to building a high-performing, inclusive, and resilient organization. You’ll oversee the full employee lifecycle—integrating talent, well-being, culture, and organizational effectiveness—through progressive HR practices grounded in humanity, integrity, and results.
In this role, you will:
- Lead HR strategy and operations across Canada, from recruitment to retention, performance to HR policy
- Collaborate with senior leaders to align HR practices with organizational goals and values
- Champion a workplace culture that is inclusive, supportive, and mission-driven
- Guide and develop a high-performing People team
- Ensure compliance with employment legislation in Ontario and Quebec
- Drive innovation in HR processes using data and project management tools
The complete job description is available HERE.
You bring:
- Broad experience across People/HR functions including talent acquisition, policy, compliance, and organizational design
- Proven leadership of diverse, high-impact teams
- Deep knowledge of employment legislation and HR best practices
- Strategic thinking with the ability to align people strategies to organizational outcomes
- Advanced Excel and data fluency, and a working knowledge of project management tools
- Bilingualism in French is highly beneficial
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org
Apply Now
Internships
Looking for other ways to join MSF Canada? Internship opportunities are posted below when available.
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.