Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
I’m incredibly grateful for my extensive and varied career at MSF. Starting my journey in operations in South Sudan in Supply, HR, and Administration, developing into a Country Manager for DRC, Syria, and Sierra Leone over 8 years. In joining MSF Canada, I translated my field security expertise to the SIMM project. Now, as the Deputy Executive Director, I direct my operational experience to the development of MSF Canada, through the teams who support our Core and Choice Initiatives.
Sarah Lamb
Deputy Executive Director, MSF Canada
MSF’s value of humanity is something I see every day. I’m grateful to work with incredible mentors that trust and support me. From implementing Twitter Spaces to creating our Instagram, I’m proud of the projects I’ve worked on and look forward to the ones to come.
Josh Rodriguez
Digital Communications Officer, MSF Canada
It’s been incredible starting my involvement as a university student with a Friends of MSF chapter and now working at the office on a global program. I’m proud to contribute to our innovative work alongside amazing colleagues.
Ryesah Afzal
Telemedicine Specialist Coordinator
I started working at MSF as an intern and in the last few years, have been grateful to work with, and learn from, brilliant and supportive colleagues with deep care for the work we do. Having the space to learn, grow (together and individually) and discuss the issues within our work, makes the day-to-day that much more meaningful to me.
Catheryne Gagnon
Bilingual Press Officer
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Improvement & Innovation Lead (Telemedicine)
- Location: Toronto, Montreal, or between UTC-5 and UTC+1 in proximity to an MSF office Headquarters
- Department: Telemedicine Services / services de télémédecine
More Information
Applications will be accepted until Monday, 22 September 2025 by 09:00 EDT (UTC-5)
Salary Grade & Benefits: Level 17 on the MSF Canada Salary Grid, or per local salary grid and benefits of local MSF office where incumbent is hired. MSF Canada is not able to support work permit applications or relocate candidates.
Status: Must be authorized to work in Canada or in the country where the work will be carried out.
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Improvement & Innovation Lead is our internal technical expert on Telemedicine’s portfolio of services and a champion of service improvements to improve access and use. The Lead will manage the I&I Team, recruit, and develop technical Subject Matter Experts, and direct them in supporting Telemedicine achieving its visions. The Improvement & Innovation Lead will pilot new initiatives based on their evaluation of Telemedicine case data. They will also set standards for service and design along with best practices to be executed by the I&I Team. The Lead will develop a roadmap for the continuing evolution of Telemedicine services so the program can successfully incorporate case data into a living, scalable system. This system will improve existing services for the user experience while exploring new solutions as well. Working closely with the Clinical Operations Lead to integrate unique medical data and contexts from case data, the Improvement & Innovation team will then pursue the technical solutions based on the Lead’s directives and timelines.
MSF Canada is looking for a candidate who will:
- Lead a team of experts to enhance and scale Telemedicine solutions
- Use data and design thinking to improve access to healthcare worldwide
- Pilot innovative projects that directly impact patient care in MSF projects globally
- Drive continuous improvements in user experience, technical systems, and service design
A detailed job description is available HERE.
The successful candidate will bring to MSF Canada:
- Knowledge of and/or previous experience in digital health tools
- Knowledge of and/or previous experience with SaaS vendors
- Experience with design thinking, troubleshooting and iterating technical systems
- Experience in evaluating systems and processes
- Experience with designing dashboards in Power BI or other data analysis tools
- Knowledge of project management
- Fluency in English
- Proficiency in French (desirable)
- Proficiency in Spanish or Arabic (an asset)
What we offer:
- A chance to be at the forefront of digital health innovation
- A collaborative, people-focused, and inclusive work environment
- The opportunity to contribute to MSF’s humanitarian mission and improve patient care across the globe
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Internships
Looking for other ways to join MSF Canada? Internship opportunities are posted below when available.
Other opportunities
MSF-Canada Board of Directors - Legal Officer
To apply, please submit a CV and cover letter to Legal Officer Search Committee at Tania.Keefe@toronto.msf.org with the subject header “Legal Officer".
The deadline to apply is Sunday, the 21st of September at 9:00am EST
More information
Function:
The MSF Canada Legal Officer is a voluntary officer position on the Board of Directors.
The Legal Officer can be an elected director, or can be appointed co-opted for terms
which are not to exceed one year but which can be renewed annually. The position is
not mandated by the MSF Canada bylaws, but rather is filled at the discretion of the
Board.
The role of the Legal Officer is to assist the Board with legal questions that arise, to
support the proper functioning of the Board, and contribute a perspective rooted in
experience of legal practice. The legal officer is expected to contribute to Board
discussions broadly and not to be confined to issues requiring legal expertise. However,
when asked for guidance regarding matters of procedure, the legal officer is expected to
provide a fair and objective opinion maintaining detachment from the legal officer’s views
on the substance of the matter under discussion. The position is essentially an advisory
role and does not entail formal legal representation of the Board or the organization. The
Legal Officer is ordinarily expected to serve on the Governance Committee.
Duties:
- Assists the Board in the performance of its oversight role to ensure legal
compliance by MSF Canada - Remains watchful for possible legal issues affecting the Board or MSF Canada
and identifies any concerns to the Board or the appropriate individuals - Assists new Board members with orientation to their role and responsibilities and
helps the Board to function in the model of an effective governance Board - Provides guidance to the Board on procedural matters including proper conduct of
Board meetings - If requested, provides guidance to the Association membership on procedural
matters arising at the AG or other meetings of the members and on proper conduct
of meetings - Develops familiarity with the MSF Canada bylaws and the formal policies and
procedures of the Board for purposes of advising the Board and, where
appropriate, assists in drafting of new policies and procedures - Subject to any professional constraints, addresses legal questions or problems
that arise from the Board, Board subcommittees, the Executive Director and (with
the approval of the Executive Director) members of the management team - Assists MSF Canada in respect of involvement of external counsel, if requested,
including: assessing when it would be appropriate to retain external counsel,
selecting and formally retaining external counsel; and liaising with counsel. - Supports the FICTA department regarding legal document retention and other
administrative functions with a legal aspect - Supports the President, the Executive Director, and the Executive Committee as
requested on legally sensitive matters - Contributes a legal perspective to Board deliberations, particularly given that most
Board members tend to be elected for their medical qualifications and field
experience
Requirements:
- May not be actively involved in or employed by the executive of any MSF section
- Must actively participate in MSF Canada Board meetings (typically 4 face-to-face
meetings per year plus 8 video conference meetings per year)
Qualifications:
- Lawyer licensed in Canada with five or more years of experience in legal practice
- Knowledgeable about the workings of Canadian charities or other not-for-profit
organizations, including reporting and compliance requirements and practice and
procedure relating to governance - Demonstrated interest in humanitarian affairs
- Ability to challenge and bring new perspectives to executives and Board
Approval Date/Review:
This job description was approved by the Board on 31 May 2024.
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.