Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Accounting Manager
- Location: Toronto, Ontario, Canada Toronto
- Department: Finance and Administration / Finance et administration
More Information
The deadline for applications is Tuesday, 9 April 2024, 9:00am EDT.
Please CLICK HERE for complete job description.
Position Status: Permanent
Activity Rate: 100%, (37.5 hours/week)
Base Salary: Level 16 on the MSF Canada Salary Grid $87,850 – $94,358 per year (non-negotiable)
Status: Must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada
Benefits: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), 5% RRSP contributions (no employee matching required), starting 4 weeks’ vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), and a positive and innovative office culture grounded in our core values of humanity, integrity and results.
Impact Statement
The Accounting Manager plays a key role in the stewardship of MSF Canada’s resources, supervising the delivery of the day-to-day accounting functions of the organization. The Manager supports a team of three staff, working closely with them to review financial activities and reporting, to optimize the team’s systems and procedures, and to provide training where required, ensuring integrity throughout.
Key Responsibilities
- Ensuring delivery of timely, accurate, and complete monthly accounting and payroll process and reporting.
- Management of Accounting, Accounts Payable, and Payroll staff, including training and team leadership.
- Leading the organization’s budgeting & internal reporting process and working closely with budget-holders to ensure quality of ongoing expense coding, management, and monitoring.
- Liaising with the Director for management of the audit and to ensure statutory compliance across functions.
- Recommending and implementing enhancements to accounting activities and systems to ensure effectiveness, efficiency, and compliance with organizational and governmental policies and procedures.
Technical Competencies
- Accounting; Knowledge of accounting methods, processes, and tools; ability to use these to maintain and prepare financial statements and reports. Proficiency Level: 3
- Financial and Accounting Systems; Knowledge of functions, features, and capabilities of financial and accounting systems; ability to use financial and accounting applications specific to the organization. Proficiency Level: 3
- Financial Reporting; Creates and customizes organizational methods and procedures for financial reports. Proficiency Level: 3
- Budgeting; Knowledge of organization's budget process and ability to apply policies and practices for planning and administering a budget. Proficiency Level: 3
- Payroll Management; Knowledge of payroll policy and methods and ability to use tools, techniques, and processes to manage employee payroll and benefits operations. Proficiency Level: 3
- Tax Regulations & Compliance; Knowledge of tax laws, organizational tax practices, obligations; ability to manage organization tax related issues. Knowledge of federal, provincial, and local tax procedures and regulations; ability to adhere to these when filing forms as they pertain to a particular business or industry. Proficiency Level: 2
Core Competencies
- Accuracy and Attention to Detail; Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Proficiency Level: 3
- Analytical Thinking; Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. Proficiency Level: 3
- Team Management; Knowledge of effective team building techniques and ability to form and manage effective teams. Proficiency Level: 3
- Teamwork and Collaboration / Interpersonal Relationships; Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Proficiency Level: 3
Knowledge and Experience
- Accounting management experience in industry, non-profit, or accounting firm
- Experience managing a team
Education, Certifications, and Languages
- Accounting designation, Chartered Professional Accountant (CPA) or equivalent
- Proficiency in verbal and written English
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
CRM Specialist
- Location: Toronto, Ontario, Canada Headquarters
- Department: Fundraising / Collecte de fonds
More Information
Applications will be accepted until 09:00am EDT on Tuesday, March 26, 2024
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
In this pivotal role, the CRM Specialist will be at the heart of MSF's fundraising and donor engagement efforts. Entrusted with managing and optimizing MSF Canada's donor database using Luminate Online, the Specialist will directly influence the efficiency of fundraising campaigns, the precision of our donor communications, and the strength of donor relationships.
MSF Canada is looking for a CRM Specialist for our Data Strategy team who will be responsible for the following:
- Implementing, customizing, and managing Luminate Online CRM
- Using the CRM to enhance customer or donor relationships, improve engagement strategies, and track interactions
- Integrating Luminate Online with other systems (like marketing automation tools) for a seamless flow of information. Continuously seek opportunities to optimize the use of CRM systems for enhanced functionality
- Using the CRM to enhance customer or donor relationships, improve engagement strategies, by serving as a subject matter expert
- Keep abreast of the latest trends and developments in CRM technology and fundraising practices, especially for Luminate Online. Suggest and implement improvements in database management and utilization
- Use CRM tools to support the planning and execution of fundraising events, including attendee tracking, communications, and post-event analysis
- Responding to and resolving tickets related to database issues. This involves diagnosing and troubleshooting problems reported by users
- Manage relationships with external vendors
The successful candidate will bring to MSF Canada:
- 5+ years' experience in Luminate Online, including the ability to expertly diagnose and resolve complex system issues
- Working knowledge of HTML & CSS
- Strong capability in articulating technical information clearly and concisely to diverse audiences, with a specific focus on explaining Luminate Online system diagnostics and resolution strategies to users with varying levels of system knowledge
- High-level proficiency in Microsoft Office suite
- Knowledge of tax receipting regulation and basic understanding of fundraising and accounting
- Fluency in spoken and written English
MSF Canada will provide:
- Salary range: Level 15 on the MSF Canada Salary Grid $77,744 – $83,503 per year (non negotiable)
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office and up to 60% work from home)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Starting 4 weeks of vacation per year
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Detailed job description available here.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Special Projects Officer
- Location: Toronto, Ontario, Canada Headquarters
- Department: Executive Director’s Office / Bureau du directeur général
More Information
The deadline for applications is 09:00am EDT, Monday, April 1st, 2024.
Detailed Job Description available here.
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Special Projects Officer (SPO) plays a key role in designing, organizing, documenting, facilitating, and communicating on projects particularly related to organizational health and development, including organizational performance, culture, systems, and risk management. The SPO supports effective and transparent working processes through the organization of workflows, ensuring that projects stay on track and stakeholders are informed and inspired.
MSF Canada is looking for an interim Special Projects Officer for our Executive Director's Office who will be responsible for the following:
- Leading the development and execution of internal communication strategies for the Executive Director’s Office and Management Team to raise awareness on organizational priorities and key projects
- Working collaboratively to organize and facilitate the Organizational Performance Management process and artifacts, considering lessons learned and process improvements through each cycle, effectively reflecting MSF CA’s progress and planning in the reporting cycles
- Supporting the design and execution of special projects on behalf of the Executive Director’s Office within domains of the EDO including systems, organizational health, organizational risk management and leadership, overall supporting organizational development
The successful candidate will bring to MSF Canada:
- Experience developing communication strategies
- Experience with project management and project lifecycles
- Experience with risk assessment exercises
- Experience working with executive teams coordinating communications in various forms
- Knowledge of organizational performance management systems
- High level proficiency with Microsoft 365 suite
- Strong written and visual presentation skills
- Fluency in written and spoken English
MSF Canada will provide:
- Salary range: Level 14 on the MSF Canada Salary Grid $70,676 – $75,911 per year (non negotiable)
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office and up to 60% work from home)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Starting 4 weeks of vacation per year
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
TIC Secretariat and Transformation Senior Manager
- Location: International Headquarters
- Department: Transformational Investment Capacity (TIC) / Fonds pour investissements transformateurs (FIT)
More Information
The deadline for applications is Monday, 15 April 2024, 9:00am EDT.
Detailed Job Description available here.
Location: Any MSF Office located between UTC-5 (EST) and UTC+2 (EEST/SAST)
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Transformational Investment Capacity Secretariat (TIC) is an exciting international initiative launched in 2016 that enables MSF to invest in itself to transform its ability to address the medical and humanitarian needs of vulnerable populations around the world. The TIC funds large scale projects and smaller incubator ideas that can scale across MSF to significantly improve the way we do our work. TIC projects and ideas can help MSF better fulfill the present and evolving medical-humanitarian needs of people living in crisis by investing money, intellectual capital and human resources to implement transformational, game-changing and radical initiatives.
The TIC Secretariat and Transformation Senior Manager is core to driving transformational impact on MSF’s ability to deliver medical care and humanitarian service (social mission) in championing the development, evaluation, support, and scaling of transformational projects across MSF. The Senior Manager brings transformation, project, and change management expertise to support TIC proposal and project teams, as well as fostering a culture of innovation and transformation across MSF.
MSF Canada is looking for an individual who will:
- Drive transformational impact through TIC projects, serving as TIC project prime for select very-large scale, large-scale and incubator proposals/projects, shepherding and coaching teams through the TIC project lifecycle and ensuring transparent reporting to the Selection Committee.
- Drive impact and value by fostering transformative and innovative mindset and culture, including communications, transparency, successes and lessons learned.
- Serve as a Subject Matter Expert/Referent on Transformation Strategy, Project Management and Change Management.
- Responsible for TIC Secretariat Leadership and People Management – TIC Project Manager, the TIC Operations and Efficiency Project Manager and the TIC Officer.
- Serve on the TIC Core Team (TIC Steering Committee).
- Support the TIC Lead role on internal and external representation, including ExCom evaluation of large-scale and very-large-scale proposals.
The successful candidate will:
- Demonstrate a genuine interest in and commitment to humanitarian principles
- Strong skills in strategic vision, innovation and thought leadership in transforming MSF
- Strong skills in transformation management, project management and change management leadership, key elements of TIC projects and initiative success
- Experience in managing and developing people
- Strong analytical and complex problem-solving skills with an ability to understand, review, analyze and challenge transformation proposals, business cases and project plans and manage issues and risks in project delivery
- Very strong communication skills (oral and written) and interpersonal skills with an ability to communicate with staff in offices and in operations
- Ability to network with a diverse, multi-national group of people and cultures
- Experience in running successful large-scale projects with complex stakeholders
MSF Canada will provide:
- A contract from one of global MSF offices depending on their resident status. The person must be legally authorized to work in that country. MSF is not in the position to support with any work permit process.
- A local salary and compensation package based on experience and internal salary grid is offered for this role and will be discussed during the selection phase.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Internships
Looking for other ways to join MSF Canada? We regularly post internship opportunities located in our Montreal and Toronto offices (and occasionally remotely). See below.
Intern - Humanitarian Affairs
- Location: Ottawa, Montreal Headquarters
- Department: Humanitarian Affairs / affaires humanitaires
More Information
Applications for the 2024 Spring / Summer internship are currently being reviewed, and applications received after March 31st will not be considered. The anticipated start date for this internship is May 20, 2024.
Impact
The Humanitarian Affairs Intern will support MSF Canada’s mission and Strategic Plan by assisting with the coordination of the Humanitarian Affairs team’s humanitarian advocacy and diplomacy, with a focus on helping to building awareness and understanding across MSF Canada of the team’s activities and priorities, especially those that pertain to the organization’s broader strategic goals. The Intern will also maintain awareness of relevant humanitarian contexts and related issues to support MSF Canada advocacy campaigns, grant proposals and government relations and general awareness raising, and will assist with reporting and other activities related to funding grants from government donors.
Key Responsibilities
- Ensure the Humanitarian Affairs team has access to key operational and advocacy information from across the MSF movement by monitoring regular operational updates and summarizing/compiling them to inform stakeholder briefings; update the Humanitarian Affairs internal SharePoint page with relevant details from our priority contexts, and document the team’s engagements with external stakeholders
- Improve MSF Canada’s internal understanding of specific MSF field operations and advocacy initiatives through bi-weekly presentations to the MSF Canada office, with guidance from members of the Humanitarian Affairs team
- Support MSF Canada’s institutional funding relationship with the government of Canada by contributing to regular reporting and grant application submissions, as directed by MSF Canada’s Grant Management Officer
Job Specific Competencies
- Research, writing, and analysis; Professional-level English-language writing and editing skills, capable of distilling complex materials into compelling and accessible language with clear narratives
- Communications; Accurately and professionally represent and communicate predetermined positions and priorities of the Humanitarian Affairs teams in meetings, exchanges, and presentations with other MSF Canada departments
- Collaboration; Maintain responsive and professional lines of communication with colleagues to advance projects, programs and areas of collaboration
Please CLICK HERE for complete description.
Core Competencies
- Commitment to MSF’s Principles; Proficiency Level 2: Acts towards the fulfilment of MSF’s Social Mission
- Cross-cultural Awareness; Proficiency Level 3: Demonstrates an integrating attitude
- Analytical Thinking; Proficiency Level 1: Compiles information and breaks down a problematic situation
- Teamwork and Cooperation; Proficiency Level 2: shares information and coordinates with team and others
- Results and Quality Orientation; Proficiency Level 3: Improves performance; sets ambitious, realistic goals
Knowledge and Experience
- Demonstrated experience writing synopses, reports, or communications materials at an advanced level, and creating topical presentations
- Familiarity with, and interest in, the medical and advocacy work of MSF, and with issues and current events relevant to the international humanitarian sector
- Familiar and comfortable with the Microsoft Office 365 suite of programs
- Knowledge of, or familiarity/interest in health and sciences
Education, Certifications, and Languages
- Fluency in written and verbal English
- Fluency in French is an asset
- Post-secondary graduate with a focus on political science, international studies, health sciences, communications, or other areas relevant to MSF’s social mission
For accommodations, please contact ask.hr@toronto.msf.org
Apply Now
Consulting opportunities
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.