Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Treasurer of the Board
Location: Remote
Department: Board of Directors
More information
The Treasurer will be a volunteer member of the MSF Canada Board and, is together with the other Board members, jointly responsible for the oversight of the activities carried out by the organization. The Treasurer position is usually co-opted and renewed annually.
The Treasurer is responsible for overseeing the safeguarding of resources and the long-term financial strategy of MSF Canada. The Treasurer will also participate in similar activities internationally with MSF partner sections that are supported by MSF Canada.
Click here for more information about the role.
Main Duties:
As stated in MSF Canada’s By-Laws the Treasurer has the following duties:
- Assume oversight of the custody of the funds and securities of the Corporation and shall maintain consistent communication with those individuals holding Executive Positions with the Corporation to ensure the maintenance of full and accurate accounts of all assets, liabilities, receipts, and disbursements of the Corporation in the books belonging to the Corporation.
- Assume oversight regarding the deposit of all monies, securities and other valuable effects in the name and to the credit of the Corporation in such chartered bank or trust company, or, in the case of securities, in such registered dealer in securities as may be designated by the Directors from time to time.
- Render to the President and the Directors, regularly or whenever they may require it, accounting of all transactions made by those individuals holding Executive Positions with the Corporation and a statement of the financial position of the Corporation.
- Assist the Directors with ensuring the compliance by those individuals holding Executive Positions with the Corporation with regulatory filing requirements in order to maintain legal compliance and good standing of the Corporation.
- Meet with the Public Accountant to set parameters for audit of the financial statements, the books and the financial management of the Corporation by those individuals holding Executive Positions with the Corporation and shall receive the final audit report and convey it to the Directors and the Members
In addition to the duties stated in MSF Canada’s By-Laws other duties include the following:
- The Treasurer is a member and fully participates in the following MSF governance bodies:
- MSF Canada Board of Directors
- MSF Canada Finance Committee
- MSF partner section Finance & Audit Committee meetings
- As Chair of the MSF Canada Finance Committee, the Treasurer ensures that the meetings are held on a timely basis and that the committee has the sufficient skills and knowledge to fulfill its Terms of Reference. The Treasurer prepares the Agendas and Chairs the meetings.
- As Chair of the MSF Canada Finance Committee, the Treasurer recommends the appointment of the independent auditor and meets with the auditor, in conjunction with the Finance Committee, during interim and closing meetings of the accounts, representing the supervisory perspective of the board. The Treasurer confirms that published Canadian and International reports properly reflect the operating results and financial condition of the institution.
- The Treasurer is responsible for overseeing the policies of MSF Canada as they relate to the balance sheet, the income statement, vendors, and other related areas of business strategy. In conjunction with Finance & Administration, the Treasurer will provide guidance to MSF Canada regarding budgets, risk management, and financial planning.
- The Treasurer oversees that systems and procedures in respect of financial management of the organization and external accountability are in line with current Canadian and MSF standards.
- The Treasurer regularly liaises with the Director of Finance on matters relating to finance, risk, compliance, the audit, procurement and accountability.
- The Treasurer is responsible for the presentation of the annual accounts to the General Assembly.
- Ensures that appropriate financial reports are made available to the Board through regular reports on key financial events, trends, concerns, and assessment of fiscal health.
- Ascertains that management has established appropriate financial policies and that management diligently administers and enforces those policies.
- Ensures, through the Finance Committee, sound management and maximization of working capital and investments within established investment guidelines.
- Represents MSF Canada regarding financial issues as a member of partner MSF sections Finance Committees that are financially supported by MSF Canada.
- The Treasurer periodically may be required to approve transactions, payments and other contractual agreements in accordance with the MSF procurement policies.
- The Treasurer is responsible for preparing, monitoring and reporting on the Board budget.
- The Treasurer approves expense claims of Board members and the Executive Director.
Requirements:
- Perform the duties described in the Board Member Description
- May not be actively involved in/employed by the executive of any of the MSF sections.
- Actively participate in MSF Canada Board meetings (up to 4 Face-to-Face meetings per year plus 5-6 video conference meetings per year)
- Actively participate in MSF Canada supported Partner sections Finance Committee meetings either in person or by video conference
- Although the position is appointed annually, a minimum three-year commitment is desired
Qualifications, Training and Experience:
- Preferably a qualified Canadian Professional Accountant
- Demonstrable interest in humanitarian affairs
- Experience as volunteer or staff with Canadian Charities
- Prior governance experience desired
- Senior-level experience in a financial management role as Finance Director, Audit partner, or equivalent
- Experience working with multi-national organizations
- Knowledge of Canadian Charity rules and reporting under Canadian Not-for-Profit organizations desired
- MSF financial experience an asset
- An understanding of systems and the manner in which information technology interfaces with the accounting, planning and monitoring processes
- Commercial awareness, risk management skills
- Ability to challenge and bring new perspectives to the executive and Board.
Time Commitment:
Board of Director Role: average of 5-10 hours a week.
Treasurer Role: average of 25 hours per quarter and may include an annual trip to Europe for meetings.
For specific information on time commitments, contact both sabrina.feldman@toronto.msf.org and chiara.albano.silva@toronto.msf.org.
*Please note that this role requires a significant time commitment.
Desired Start Date: August 2024
Apply now
Please provide the following:
- CV
- Cover Letter
Please send your application package to both Sabrina Feldman and Chiara Albano Silva at sabrina.feldman@toronto.msf.org and chiara.albano.silva@toronto.msf.org at your earliest convenience.
Thank you for your interest!
Application deadline is July 31, 2024.
IT Digital Solutions & Automation Specialist
- Location: Canada Headquarters
- Department: Executive Director’s Office / Bureau du directeur général
More Information
Application deadline is 10:00am EDT on Monday, 29 July 2024.
For full job description CLICK HERE.
Position Status: Permanent
Activity Rate: 100%, 37.5 hrs. per week
Salary Grade: Level 16 on the MSF Canada Salary Grid, $87,850 – *94,358 per year (non-negotiable) *Dependent on experience
Status: Must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada
Benefits: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.) 5% RRSP contributions (no matching required), starting 4 weeks’ Vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), and a positive and innovative office culture grounded in our core values of humanity, integrity, and results.
Impact Statement
The IT Digital Solutions & Automation Specialist is responsible for ideation, development, and implementation of innovative business solutions for both office–wide, and departmental specific digital objectives. Working collaboratively with the Sr. IT Manager the solutions focused branch of the IT department will continue to grow to leverage the MSF M365 Environment and the Cloud Computing ecosystem. This is a highly technical position for someone who can dive deep, build complex, M365 optimized architectures/solutions, and help staff accelerate their adoption of M365 services through optimized workflow and automation, data centric processes, and good knowledge management practices.
Key Responsibilities
- Work with IT, other departments, and MSF’s leadership team to evaluate business workflows, ideate, and implement digital solutions.
- Integrate Digital systems using the M365 environment as a core integration hub
- Lead on Digital knowledge as it relates to Integration, Databases, CRMs, Digital optimization and automation
- Develop the Digital Roadmap and move MSF Canada to a 100% efficient digital & data focused organization
- Build business intelligent insight dashboards in concert with Data owners
Job-Specific Competencies
Systems Integration
- Build, support, and maintain integration engine for MSF Canada data systems
- Integrate disparate systems in leverage data insights, smoothing business process, and ensuring good data hygiene, while maintaining privacy, and security
- Support departments in migration of systems/data from legacy to cloud centric solutions on the M365 platform and others platforms as required.
Business Process Automation
- Work with Staff & leadership on Business process mapping, refinement and engage in migration to automation, and efficient digitalization
- Build automation workflows to smooth adoption and use of systems to maximum HR resources, and reducing manual data entry work
- Develop business cases, and new solutions to replace current practices with smart digital workflow solutions
Digital Solutions Development
- Develop in house digital solutions using the M365 power Platform
- Support ongoing development in production environment on the M365 power platform
- Research, collaborate on, and implement digital solutions for the strategic and efficient use to maximize MSF Canada’s limited human and financial resources
- Integrate disparate systems using Python, Postgres, Azure, AWS and commercial 3rd party tools
- Be knowledge expert on all Power Suite & Azure integration services
Strategic insights
- Provide support and insight to the Annual planning process, and the digital roadmap
Core Competencies
- Analytical Thinking Proficiency level 3: Analyses and interprets data and information from a variety of sources in a way that facilitates the proposal of solutions and decision-making
- Initiative and Innovation; Proficiency level 3:Takes active steps to convert problems into opportunities for improvement in the medium and long term
- Service Orientation; Proficiency level 3: Anticipates clients’ needs
- Results and Quality Orientation; Proficiency level 3: Improves performance and sets ambitious and realistic goals
- Behavioural flexibility; Proficiency level 3: Communicates and provides information even when they are not the team leader
Knowledge and Experience
- Proven ability and experience integrating solutions the M365 platform
- Vast experience in Power Suite development(Power Apps, Power BI, Power Automate)
- Working knowledge of CRMs & SQL
- Mastery of business process automation
- Programing experience in PowerShell, Python, SQL and low code environments
Education, Certifications and Languages
- Fluency in spoken and written English
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Internships
Looking for other ways to join MSF Canada? We regularly post internship opportunities located in our Montreal and Toronto offices (and occasionally remotely).
Please continue checking this space for new vacancies.
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.