Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
I’m incredibly grateful for my extensive and varied career at MSF. Starting my journey in operations in South Sudan in Supply, HR, and Administration, developing into a Country Manager for DRC, Syria, and Sierra Leone over 8 years. In joining MSF Canada, I translated my field security expertise to the SIMM project. Now, as the Deputy Executive Director, I direct my operational experience to the development of MSF Canada, through the teams who support our Core and Choice Initiatives.
Sarah Lamb
Deputy Executive Director, MSF Canada
MSF’s value of humanity is something I see every day. I’m grateful to work with incredible mentors that trust and support me. From implementing Twitter Spaces to creating our Instagram, I’m proud of the projects I’ve worked on and look forward to the ones to come.
Josh Rodriguez
Digital Communications Officer, MSF Canada
It’s been incredible starting my involvement as a university student with a Friends of MSF chapter and now working at the office on a global program. I’m proud to contribute to our innovative work alongside amazing colleagues.
Ryesah Afzal
Telemedicine Specialist Coordinator
I started working at MSF as an intern and in the last few years, have been grateful to work with, and learn from, brilliant and supportive colleagues with deep care for the work we do. Having the space to learn, grow (together and individually) and discuss the issues within our work, makes the day-to-day that much more meaningful to me.
Catheryne Gagnon
Bilingual Press Officer
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Executive Director
Location: Toronto Headquarters
Department: Executive Director’s Office
For further information regarding this opening, please contact WATSON Advisors’ Cameron Wilson at cameron@watsoninc.ca or Hilary Frost at hilary@watsoninc.ca.
Internships
Looking for other ways to join MSF Canada? We regularly post internship opportunities located in our Montreal and Toronto offices (and occasionally remotely). See below.
Intern, Association Communications (bilingual En/Fr)
- Location: Montréal, Quebec, Canada Headquarters
- Department: MSF Canada Association / L'Association de MSF Canada
More Information
We are currently reviewing applications for the 2023 Fall / 2024 Winter cycle for an anticipated start date in mid-October 2023.
We will accept applications until the end of September.
Impact
The Association team provides the link between the Association membership and its elected representatives the Board of Directors, as well as with the MSF Canada staff, the volunteers who support MSF Canada’s associative activities and the associations of other MSF sections. The Association intern will contribute to maintaining a well-informed membership through internal communications and by encouraging engagement and participation in associative events.
Key Responsibilities
- Internal Communications : Support the implementation of the Association’s internal communication strategy
- Membership Management : Communicate with members about their membership status and fees
- Speakers Bureau : Respond to event organizers (3rd parties) who are requesting an MSF speaker
- Friends of MSF : Assist in the preparation of the Annual meeting with Presidents of the Friends of MSF groups
PLEASE CLICK HERE FOR A COMPLETE JOB DESCRIPTION
Core Competencies
- Commitment to MSF’s Principles; Proficiency Level 1: Respects the choices made by the organisation; Has basic knowledge of MSF’s mission and main activities; Respects and accepts the medical ethics and principles of MSF
- Cross-cultural Awareness; Level 2: Thinks before acting with curiosity and sensitivity, listening and observing, not judging, asks questions and looks for information about the context
- Planning and Organising; Level 1: Organises work, sets periodic goals, defines priorities, is detail oriented.
- Initiative and Innovation; Level 1: Responds to problems and opportunities according to policies and procedures without needing supervision, reacts to problems and seeks the best solution to each situation rather then merely doing what is always done
Knowledge and Experience
- Well developed digital communications skills including maintaining websites and social media platforms, and coordination of newsletters and mass mailings
- Demonstrated computer skills: Microsoft Office Suite and database management
Education, Certifications, and Languages
- Recent graduate or actively working towards the completion of a Degree or Certificate in a related field, i.e. public/global affairs, political science, communication, journalism, etc. or a combination of training and experience
- Excellent written communication skills in both English and French demonstrated in previous roles that require communication with diverse actors
Application
For the Spring/Summer cycle we will consider applications received through the end of February each year and shortlisted candidates will be contacted by early March for an anticipated start date of mid-late April. For the Fall/Winter cycle we will consider applications received through the end of August each year and shortlisted candidates will be contacted by early September for an anticipated start date of mid-late October.
Only electronic applications will be accepted.NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
INTERN BENEFITS
Interns are valued members of the MSF Canada community. They are provided experience, tools, coaching and mentoring, and an end-of-contract reference, if desired. In exchange, MSF Canada benefits from the fresh input, unique lived experience, support, and the devoted work ethic that our interns bring to the table.
All interns are paid Ontario minimum wage (currently $15.50/hour), with benefits that include, flexible work hours, employee assistance program (EAP), vacation days, sick days, and floater days, and a positive and innovative office culture grounded in our core values of humanity, integrity, and results. Positions are full-time (37.5 hours/week), Monday - Friday, and last up to a maximum of 6 months. We have a 40% hybrid work model, which translates to a minimum of 2 days per week in office, and up to 3 days per week of remote work.
DEMOGRAPHIC DATA COLLECTION
Responses to questions are completely voluntary and are not associated with individual applications and have no impact, in any way, in hiring decisions. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process.
Apply Now
Intern - Humanitarian Affairs
- Location: Canada Headquarters
- Department: Humanitarian Affairs / affaires humanitaires
More Information
We are currently reviewing applications for the 2023 Fall / 2024 Winter cycle.
Impact
The Humanitarian Affairs Intern will support MSF Canada’s mission and Strategic Plan by assisting with the coordination of the Humanitarian Affairs team’s humanitarian advocacy and diplomacy, with a focus on helping to building awareness and understanding across MSF Canada of the team’s activities and priorities, especially those that pertain to the organization’s broader strategic goals. The Intern will also maintain awareness of relevant humanitarian contexts and related issues to support MSF Canada advocacy campaigns, grant proposals and government relations and general awareness raising, and will assist with reporting and other activities related to funding grants from government donors.
Key Responsibilities
- Ensure the Humanitarian Affairs team has access to key operational and advocacy information from across the MSF movement by monitoring regular operational updates and summarizing/compiling them to inform stakeholder briefings; update the Humanitarian Affairs internal SharePoint page with relevant details from our priority contexts, and document the team’s engagements with external stakeholders
- Improve MSF Canada’s internal understanding of specific MSF field operations and advocacy initiatives through bi-weekly presentations to the MSF Canada office, with guidance from members of the Humanitarian Affairs team
- Support MSF Canada’s institutional funding relationship with the government of Canada by contributing to regular reporting and grant application submissions, as directed by MSF Canada’s Grant Management Officer
Job Specific Competencies
- Research, writing, and analysis; Professional-level English-language writing and editing skills, capable of distilling complex materials into compelling and accessible language with clear narratives
- Communications; Accurately and professionally represent and communicate predetermined positions and priorities of the Humanitarian Affairs teams in meetings, exchanges, and presentations with other MSF Canada departments
- Collaboration; Maintain responsive and professional lines of communication with colleagues to advance projects, programs and areas of collaboration
Please CLICK HERE for complete description.
Core Competencies
- Commitment to MSF’s Principles; Proficiency Level 2: Acts towards the fulfilment of MSF’s Social Mission
- Cross-cultural Awareness; Proficiency Level 3: Demonstrates an integrating attitude
- Analytical Thinking; Proficiency Level 1: Compiles information and breaks down a problematic situation
- Teamwork and Cooperation; Proficiency Level 2: shares information and coordinates with team and others
- Results and Quality Orientation; Proficiency Level 3: Improves performance; sets ambitious, realistic goals
Knowledge and Experience
- Demonstrated experience writing synopses, reports, or communications materials at an advanced level, and creating topical presentations
- Familiarity with, and interest in, the medical and advocacy work of MSF, and with issues and current events relevant to the international humanitarian sector
- Familiar and comfortable with the Microsoft Office 365 suite of programs
- Knowledge of, or familiarity/interest in health and sciences
Education, Certifications, and Languages
- Fluency in written and verbal English
- Fluency in French is an asset
- Post-secondary graduate with a focus on political science, international studies, health sciences, communications, or other areas relevant to MSF’s social mission
APPLICATIONS:
For the Spring/Summer cycle we will consider applications received through the end of February each year and shortlisted candidates will be contacted by early March for an anticipated start date of mid-late April. For the Fall/Winter cycle we will consider applications received through the end of August each year and shortlisted candidates will be contacted by early September for an anticipated start date of mid-late October.
Only electronic applications will be accepted.
For accommodations, please contact ask.hr@toronto.msf.org
INTERN BENEFITS
Interns are valued members of the MSF Canada community. They are provided experience, tools, coaching and mentoring, and an end-of-contract reference, if desired. In exchange, MSF Canada benefits from the fresh input, unique lived experience, support, and the devoted work ethic that our interns bring to the table.
All interns are paid Ontario minimum wage (currently $15.50/hour), with benefits that include, flexible work hours, employee assistance program (EAP), vacation days, sick days, and floater days, and a positive and innovative office culture grounded in our core values of humanity, integrity, and results. Positions are full-time (37.5 hours/week), Monday - Friday, and last up to a maximum of 6 months. We have a 40% hybrid work model, which translates to a minimum of 2 days per week in office, and up to 3 days per week of remote work.
DEMOGRAPHIC DATA COLLECTION
Responses to questions are completely voluntary and are not associated with individual applications and have no impact, in any way, in hiring decisions. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process.
Apply Now
Intern, Human Resources People & Culture Team
- Location: Canada Montreal
- Department: People & Culture
More Information
Please note that this position has been filled for the 2023 Spring/Summer cycle. We will start reviewing applications for the 2023Fall/2024Winter cycle in August 2023.
Impact
The People and Culture (P&C) intern supports a people focused team, working to support employees across departments, in two offices and remotely across Canada, and across various functions and disciplines, primarily with administration in relation to full cycle recruitment, ensuring an inclusive, positive, and supportive candidate experience, and contributing to a work atmosphere that allows all employees to bring their best self to work.
Key Responsibilities
- Support the day-to-day functioning of the P&C team by providing administrative, logistical, reporting, and communications assistance, particularly to Talent Acquisition
- Support programmatic areas that drive employee engagement, development, and retention, notably: Onboarding, Performance Empowerment, Learning and Development, Rewards and Recognition, and Culture and Engagement.
- Other duties and responsibilities aligned to the unit’s objectives and in support of our core principles
PLEASE CLICK HERE FOR A COMPLETE JOB DESCRIPTION
Job Specific Competencies
- Adept in technology, communications, reporting, and presentations
- Organizational proficiency including scheduling, prioritization, time management, resourcefulness and initiative, detail orientation, and efficiency
Core Competencies
- Commitment to MSF’s Principles; Proficiency Level 1: Demonstrates awareness and respect for MSF’s values and the willingness to direct interest and behaviour toward fulfilling the social mission of MSF.
- Service Orientation; Proficiency Level 3: Understand and address the needs of individuals, inquiries from the public, and other impacted individuals.
- Results and Quality Orientation; Proficiency Level 1: Demonstrates drive and tenacity to achieve defined objectives and to implement efficient solutions within a set timeframe, with given resources and in accordance with established procedures and models; the will to constantly seek improvement in the performance of their own tasks and actions.
- Teamwork and Cooperation; Proficiency Level 1: Collaborative orientation, sharing and cooperating with others, to work together towards a common goal.
- Cross-cultural Awareness; Proficiency Level 2: Capacity to acknowledge, respect and integrate cultural differences in a way that facilitates the achievement of MSF’s objectives; recognizes and respects different points of view.
Knowledge and Experience
- Experience in service-oriented roles with demonstrated interpersonal skills
- Demonstrated organization skills: able to self-direct workload and flexible to pivot with competing priorities
- Demonstrated experience with Microsoft Office, including advanced proficiency in Excel
- Experience in customer service, administrative or general office support
- Knowledge of talent management and employee engagement practices and principles
- Familiarity with Canadian HR practices and legislation
Education, Certifications, and Languages
- Degree from a recognized college or university in a field relevant to the work to be performed or equivalent combination of experience and education relevant to the work to be performed may also be accepted
- English fluency is required
- French fluency is an asset
Application
For the Spring/Summer cycle we will consider applications received through the end of February each year and shortlisted candidates will be contacted by early March for an anticipated start date of mid-late April. For the Fall/Winter cycle we will consider applications received through the end of August each year and shortlisted candidates will be contacted by early September for an anticipated start date of mid-late October.
Only electronic applications will be accepted.NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
INTERN BENEFITS
Interns are valued members of the MSF Canada community. They are provided experience, tools, coaching and mentoring, and an end-of-contract reference, if desired. In exchange, MSF Canada benefits from the fresh input, unique lived experience, support, and the devoted work ethic that our interns bring to the table.
All interns are paid Ontario minimum wage (currently $15.50/hour), with benefits that include, flexible work hours, employee assistance program (EAP), vacation days, sick days, and floater days, and a positive and innovative office culture grounded in our core values of humanity, integrity, and results. Positions are full-time (37.5 hours/week), Monday - Friday, and last up to a maximum of 6 months. We have a 40% hybrid work model, which translates to a minimum of 2 days per week in office, and up to 3 days per week of remote work.
DEMOGRAPHIC DATA COLLECTION
Responses to questions are completely voluntary and are not associated with individual applications and have no impact, in any way, in hiring decisions. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process.
Apply Now
Intern - Human Resources - Recruitment, International Mobile Staff (Fieldworkers) (Bilingual, English and French)
- Location: Canada Headquarters
- Department: International Recruitment Services
More Information
The 2023 Fall / Winter internship has been filled.
Applications for the 2024 Spring / Summer internship will be accepted until the end of January 2024.
Impact
The Human Resources Intern provides support to the Human Resources, International Mobile Staff / Field Recruitment Team. The Intern assists to attract, select and onboard international staff, and ensures the smooth communication and prompt resolution of requests and questions from the public.
Key Responsibilities
- Act as point of contact for all external recruitment inquiries for the Unit
- Support the organization and promotion of recruitment outreach events through in-person and digital experiences
- Support the Recruitment Team to drive the recruitment and onboarding process for international staff; screening applications, correspondence, updating dashboards, generating reports, etc.
- Review, reconcile and process invoices for payment
- Other duties and responsibilities aligned to the unit’s objectives and in support of our core principles
Core Competencies
- Commitment to MSF’s Principles Level 1, demonstrates knowledge of and accepts MSF’s principles
- Planning and Organizing Level 1, sets periodic goals, defines own priorities and schedules activities; identifies impact on team and need for support
- Analytical Thinking Level 1, compiles information and breaks down a problematic situation into parts
- Results and Quality Orientation Level 1, defines tasks to achieve objectives and establishes a working plan, values high-quality work
- Service Orientation Level 2, knows and understands clients’ needs and interests
- Teamwork and Cooperation Level 1, acknowledges the importance of teamwork and cooperation
Knowledge and Experience
- Demonstrated written and verbal communication skills both in English and French
- Service-orientation with developed interpersonal skills
- Demonstrated organizational skills with the able to self-direct workload and be flexible to pivot with competing priorities
- High level of proficiency in Microsoft Office Suite (especially Word, Excel, Teams, Outlook), and videoconferencing-based software
Education, Certifications, and Languages
- Recent graduate from a recognized college or university in human resources or a field relevant to the work to be performed or an equivalent combination of relevant experience and education
- Fluent in English and French, both written and spoken
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org
INTERN BENEFITS
Interns are valued members of the MSF Canada community. They are provided experience, tools, coaching and mentoring, and an end-of-contract reference, if desired. In exchange, MSF Canada benefits from the fresh input, unique lived experience, support, and the devoted work ethic that our interns bring to the table.
All interns are paid Ontario minimum wage (currently $15.50/hour), with benefits that include, flexible work hours, employee assistance program (EAP), vacation days, sick days, and floater days, and a positive and innovative office culture grounded in our core values of humanity, integrity, and results. Positions are full-time (37.5 hours/week), Monday - Friday, and last up to a maximum of 6 months. We have a 40% hybrid work model, which translates to a minimum of 2 days per week in office, and up to 3 days per week of remote work.
DEMOGRAPHIC DATA COLLECTION
Responses to questions are completely voluntary and are not associated with individual applications and have no impact, in any way, in hiring decisions. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process.
Apply Now
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.