© Anna Surinyach

Humanitarian Affairs Officer (HAO)

Humanitarian Affairs Officers (HAOs) help MSF to expose the impact that conflict and neglect have on the people we serve and to advocate for them. They also ensure maintained access to our patients. From carefully building a sensitive advocacy strategy to writing reports on the exclusion of certain communities from medical care, the role of an HAO is incredibly varied.

Responsibilities

As a humanitarian affairs officer with Doctors Without Borders/Médecins Sans Frontières (MSF), you will help MSF expose and advocate about the impact conflict and neglect have on the communities we work with and people we assist. You will likely be based in the capital city with frequent travel to MSF projects and be responsible for gathering information from various stakeholders, including communities, patients and staff. You will provide strategic advice on how MSF can best communicate our voice and our principles to deliver critical humanitarian medical care. You will also advise on how MSF operates and communicates in situations where access to provide medical assistance to communities in need is threatened.

Your primary role will be to use the ‘witnessing’ component of MSF’s mandate to advocate with and for people MSF works with and assists. You will do this by gathering testimonies and stories, using them to document the human impact of disasters and conflicts. The information you gather will be collated, analyzed and used to draw up unbiased reports on a wide variety of issues. These may include: the efficacy of the response of humanitarian actors to a crisis, speaking out about war crimes committed against civilians by armed actors or collecting testimonies from women who have experienced sexual violence due to poor security in displacement camps.

From carefully building a sensitive advocacy strategy to writing reports on the exclusion of certain communities from medical care, the role of a humanitarian affairs officer is incredibly varied.

Requirements

  • Academic background to master’s level in one of the following fields: anthropology, social or political science, law, gender studies
  • Relevant work experience with data collection, qualitative research, human rights monitoring
  • Minimum one year experience in humanitarian advocacy based in a context similar to where MSF works (armed conflicts, disasters, public health emergencies or situations of healthcare exclusion)
  • Good understanding of current humanitarian debates and of the dilemma-compromise nature of modern humanitarian interventions
  • First-rate writing skills and excellent research and analytical skills
  • Experience in managing staff in a multicultural team (supervision and training)
  • Excellent command of English, as well as French (level B2) or another language (Arabic, Spanish). Refer to this evaluation grid
  • Available to work nine to 12 months

Assets

  • Previous experience with international nongovernmental organizations, UN agencies, human rights organizations or protection

MSF Core Competencies

  • Behaviour flexibility: Level 2
    • Adapts behaviour to the needs of the situation
  • Teamwork and cooperation: Level 2
    • Shares information and coordinates with team and others
  • Result and quality orientation: Level 2
    • Works towards objectives, preserving established standards
  • Commitment to MSF principles: Level 1
    • Demonstrates knowledge of and accepts MSF’s principles
  • People management: Level 2
    • Gives feedback and sets limits
  • Cross-cultural awareness: Level 3
    • Demonstrates an integrating attitude
  • Stress management: Level 2
    • Manages own stress
  • Understanding of equity, diversity and inclusion (EDI): Level 1
    • Familiarity with EDI concepts and their application in a humanitarian context

Familiarity with EDI concepts and their application in a humanitarian context

To find out more about MSF core competencies, please look here.

You can find a comprehensive view of MSF career paths here.

Before you apply

As you consider applying to undertake an MSF assignment, it is essential that you have a well-informed and realistic personal reflection. Assignments often mean long hours with a heavy workload, basic living conditions, and working and living in often chaotic and volatile environments.

Security and Safety

Because Doctors Without Borders’ purpose is to bring medical assistance to people in distress, the work may occur in settings of active conflict, or in post-conflict environments, in which there are inherent risks, potential danger and ongoing threats to safety and security. MSF acknowledges that it is impossible to exclude all risks, but it does its utmost as an organization to mitigate and manage these risks through strict and comprehensive security protocols.

Please watch this video for information on how MSF manages security.

International staff will be fully informed of the risk associated with a potential assignment before accepting a particular posting. Working for MSF is a deeply personal choice; individuals must determine for themselves the level of risk and the circumstances in which they feel comfortable, based on a full and transparent understanding of the possibilities they may face. Once in the assignment, all MSF staff must strictly observe security rules and regulations; failure to do so may result in dismissal.

Terms of Employment

MSF staff are employees with a salary and benefits. See more information on the terms of employment.

MSF encourages the completion of multiple assignments. There are many possibilities for professional growth within the organization, into the medical, non-medical and coordination streams. For more information on learning and development as well as career opportunities with MSF, see our FAQ.

Final Thoughts

As you consider applying to undertake an MSF assignment, is it essential that you have a well-informed and realistic personal reflection. Assignments often mean long hours with a heavy workload, basic living conditions, and working and living in often chaotic and volatile environments.

Despite such challenges, thousands of people have worked with MSF over the years and found their experiences in the field to be deeply rewarding, even life-changing. More than anything else, being an MSF international worker means acting in solidarity with people facing unimaginable medical challenges. Your presence alongside people in times of need sends a profoundly meaningful and human message: “You are not forgotten.

Please note that occasional technical problems occur with certain browsers (Chrome, Safari, etc.). If you do not receive an email acknowledging receipt of your application, please re-apply with a different browser. If the problem persists, please contact applications@msf.ca mentioning the date and role you applied for. 

Answer all our requirement questions below:

* Required

Please upload your CV in PDF format and reply to the questions below instead of submitting a cover letter.

 

* Required field
MSF Canada is only able to hire professionals who have legal authorization to work in Canada. Applicants must be Canadian citizens or have Canadian permanent residency. MSF Canada is not able to provide support with the work permit process for this position. Can you confirm that you are legally authorized to work in Canada?

International candidates are encouraged to apply through other MSF offices https://www.msf.org/work-msf , who each handle contracting for their respective countries.

Please use the link to read about compensation, pay and benefits: https://www.doctorswithoutborders.ca/working-overseas-faq/ ... ... Can you confirm that you have read, understood and that you agree with the salary and benefits that MSF Canada offers?
Have you ever been in a management role?
Have you ever taught/trained others?
Due to the nature of MSF work, we expect International Mobile Staff to be flexible to project needs and therefore be available for a minimum of 6 months. MSF assignments for this role require 6-, 9- or 12-months commitment, does this align with your availability?
I confirm that I have read, understood and agree to the MSF Canada recruitment policies and procedures stated on this website, and I understand that all personal details will be stored confidentially for a maximum of two years by MSF Canada in compliance with the Personal Data Protection Act. I understand that MSF Canada will use my personal details for recruitment purposes only and will not share this data with anyone else outside MSF. I confirm that all of the above information is truthful and complete as of this date.

Demographic Questions (Optional)

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF.

MSF Canada acknowledges the existence of systemic racism and oppression and is committed to sustaining and strengthening its anti-racism and anti-oppression (AOAR) efforts.

As MSF Canada continues to grow and strive to remove barriers in its offices in Canada and in MSF work environments abroad, we welcome applications from individuals with unique experiences of intersectional oppression on the basis of their social markers such as their ethno-racial identity, age, gender identity, education, socio-economic status or place of origin.

We encourage Black, Indigenous, People of Colour, LGBTQIA2S+ people, individuals living with disabilities and any individual experiencing vulnerable circumstances to apply.

Responses to the below questions are completely voluntary and are not associated with your individual application and has no impact, in any way, in the hiring decision. The data collected will be used in aggregate only to help us identify areas of improvement in our recruitment process. 

Which of the following best describe your ethno-racial heritage? (select all that apply)
What gender do you identify as? (select all that apply)
What sexual orientation best describes you? (select all that apply)